Our service
Efficient systems management from a single source
As your partner, we support and advise you at eye level, providing a comprehensive range of services relating to your systems. In the process, we rely on the professional and technical expertise of our competent and experienced team of employees. This is how we can guarantee that our products provide precise reproducibility, a long service life, high quality, and both economic and environmental efficiency.
Our service at a glance:
- Process engineering advice
- System training
- Maintenance management
- Modernisations
- Spare parts / technical service
Process engineering advice and training
For quality assurance, we provide regular training to your employees on your premises or in our training spaces. Our after-sales service is happy to answer your questions regarding efficient, punctual and cost-conforming product processes, thereby providing support and improving your product quality.
Maintenance and modernisation
With regular maintenance at coordinated and tailored intervals, we ensure that your ongoing production has a maximum of flexibility and economy, and thus also maintain the quality of your system.
By modernising existing systems – whether made by us or a third party – we ensure and increase your productivity at considerably lower investment costs compared to new investments.
We perform modernisations for all furnace systems, and we even replace switch cabinets, programming systems, gas injection cabinets and gas injection panels.
Spare parts and technical service
We produce our own spare parts for all common furnace variants and furnace types; of course this also includes retorts, frames and batch baskets. Our service teams are deployed around the world – even via remote connection if matters are urgent.
Our range of services also includes temperature uniformity measurements as per DIN, CQI and AMS.